How we handle your data
This page sets out what exch bet collects when you open an account, how JazzCash and Easypaisa confirmations reach us, and which choices stay in your hands. Read...
What this policy covers
Our privacy policy sets the ground rules for every account we host, and it applies in any supported region you sign in from. It covers the records you give us at sign-up, the activity our slots, live tables and sportsbook create, and the technical logs our servers keep. Where local law permits, we follow Pakistani data-handling expectations first, then any regional rule
that asks for more. The chips below name the rails tied to your records, so JazzCash, Easypaisa, SadaPay, NayaPay and Raast entries sit beside your account history. When a rule shifts, we update this page, stamp the new date and set out what changed. If a clause reads unclearly, message our desk and we rewrite it in simpler words.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Where to send data requests
Ask us anything about your records and a person replies, not a bot loop. Our team works Pakistani hours, seven days a week, and settles most questions the same day. Keep your registered email handy; we check it before releasing any detail.
Email the data desk
Write to our privacy address from the email tied to your account and we reply inside one working day. Attach the detail you mean so we trace it quickly.
In-app chat
Once you are signed in you can raise a privacy question from the chat tab, and it routes straight to the team handling records, so you never repeat yourself.
Access request form
Use the request form inside your account settings to ask for a copy of your records or a correction. We verify identity first, then reply inside the legal window.
Who writes and checks this policy
This policy comes from the team that runs onboarding, payments and the lobby, and it gets checked by colleagues who handle Pakistani account questions daily. We keep the...
Named data desk
Every question about your records lands with a named desk rather than an anonymous queue, so you know who is...
Change log
We date every amendment and keep the earlier wording listed, so you can compare what applied when you opened your...
Plain wording
Legal phrasing gets rewritten into sentences you can act on, and each clause links back to the account screen where...
Local law mapping
Our checks map each clause against Pakistani expectations and the rules of any supported region you reach us from, so...
Security habits
Two-step sign-in, device alerts and encrypted connections protect the data this policy describes, and we test those controls on a...
Escalation path
If a reply does not settle your question, the thread moves to a senior handler who owns the outcome and...
How this policy lines up
Everything else you read on exch bet should agree with this page. Our terms, cookie notice and account screens describe the same practices, so you can start anywhere...
How this page is laid out
This layout is built for scanning on a phone. Headings stay short, chips name the rails your records touch, and answers open where you are reading. You can...